How Do I Turn On Facebook Instant Replies For My Page

Facebook has rolled out a new feature called “Instant Replies”. Instant replies allows Page owners to write, save and re-use automated replies to messages when communicating with customers on Facebook. This feature allows Page admins to create two canned replies to messages. The first for outside business hours, called the away mode…

Facebook Link Thumbnail Image Dimensions

When sharing your web site or blog on Facebook you want your post to look as good as possible to help with engagement. A good quality high resolution preview image is key to catching people’s attention and hopefully encouraging them to like, comment and share.

In this post we are moving on to what image sizes to use to make your post look as good as possible.

How Do I Force Facebook To Use A Thumbnail From My Website?

Part II of our mini-series on how to get Facebook to show the correct preview image when you share your website on Facebook.

Facebook trialling new link preview image upload feature

It’s long been known that when you paste a link into Facebook, it doesn’t always show the preview image you’d like it to show.

We wrote a long article about this back in September 2013 titled: How do I force Facebook to use a thumbnail from my website? which explained how you could use either OG data or the Facebook debug tool (lint tool) to get Facebook to update the preview page.

Well, fast forward to January 2015 and it looks as though Facebook are trialling the option to upload your own link preview  image directly.

As of yet this isn’t widespread and we are only seeing it on our Business page and not our Personal profile but it’s a very handy feature to have and we like it very much.

When you paste a link into the Facebook post text area, Facebook will scrape your sites data and use what it thinks is the best image but it now gives you the ability to Upload your own image via teh + Upload Image button at the bottom of the picture.

Facebook testing new tool to allow you to upload a new link preview image

By clicking on this you can then upload any image you want from your computer and it will overwrite the default one chosen by Facebook.

And remember you can also edit the preview title and summary by clicking on them (hover over the text and it will change to yellow then click).

So now you can completely customise the links you share on Facebook!


Facebook Why Your Organic Reach is Down

Facebook Business Page Reach or the lack of has long been a hot topic among business owners. Over the years a lot of business owners have said that their Facebook Reach is down and they are finding it harder to get their content in front of fans. Many also state that it’s because Facebook is deliberatly making them pay to advertise. Well Brian Boland, who leads the Ads Product Marketing team at Facebook has written a Blog post all about why.

To sum up the two key points:

More content is being created and shared every day.

At any one time there are on average 1,500 stories that could appear in a person’s News Feed each time they log on to Facebook. For those with a lot of friends and Page likes this can be as many as 15,000. As a result, competition in a users News Feed, the place on Facebook where they view content from their family and friends, as well as businesses is increasing, and it’s becoming increasingly harder for any story to gain exposure in News Feed.

An infographic by SumoCoupon shows what Facebook’s billion-plus users do in the average minute, such as share 3.2 million posts, send 150,000 messages and upload 243,000 photos.

Infographic showing what happens every minute on Facebook

Facebook News Feed is designed to show users relevant content

Rather than showing all possible content and flooding your Feed, the News Feed is designed to show the content that’s most relevant to them. Of the 1,500+ stories a person might see when they log onto Facebook, News Feed displays approximately 300. To choose which stories to show, News Feed ranks each possible story using EdgeRank. EdgeRank basically looks at thousands of factors relative to each person and determines what is most relevant to them. Over the past year, Facebook have made some important changes to how EdgeRank works and what content it chooses to display in your news Feed.

  • Better at showing high-quality content
  • Cleaned up News Feed spam

As a result of these changes, News Feed is becoming more engaging, even as the amount of content being shared on Facebook continues to grow.
The next questions is:

Is organic reach dropping because Facebook is trying to make more money?

Facebook say No.

“Our goal is always to provide the best experience for the people that use Facebook. We believe that delivering the best experiences for people also benefits the businesses that use Facebook. If people are more active and engaged with stories that appear in News Feed, they are also more likely to be active and engaged with content from businesses.”


So how do I improve my Reach?

As always, producing good quality content that people want to read, like and share will increase your Facebook Reach.